At The BiteBazaar, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund and return policy below.
- Eligibility for Returns
- Products are eligible for return if they are damaged, defective, or incorrect at the time of delivery.
- Returns must be initiated within 7 days of receiving the product.
- Conditions for Returns
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order number, invoice, or receipt) is required to process the return.
- Non-Returnable Items
- Perishable goods, such as food items, are not eligible for return unless they are damaged or defective.
- Customized or personalized products cannot be returned.
- Return Process
- To initiate a return, contact our customer support at support@thebitebazaar.com or call us at +91-XXXXXXXXXX.
- Provide details of the issue along with pictures of the product (if applicable).
- Our team will guide you through the return process, including the shipping address for returns.
- Refund Policy
- Refunds will be processed only after the returned item is received and inspected.
- If approved, the refund will be credited to your original payment method within 7-10 business days.
- Shipping charges, if any, are non-refundable unless the return is due to an error on our part.
- Replacement Policy
- If you receive a damaged or defective product, you may request a replacement instead of a refund.
- Replacements are subject to product availability.
- Cancellations
- Orders can be canceled before they are dispatched. To cancel an order, contact us immediately.
- If the order has already been shipped, the return policy will apply.
- Shipping Costs for Returns
- Customers are responsible for the shipping costs associated with returning items, except in cases where the product is defective or incorrect.
- Changes to the Policy
- We reserve the right to update or modify this policy at any time. Updates will be posted on this page.
Contact Us
If you have any questions about our refund and return policy, feel free to contact us:
- Email: support@thebitebazaar.com
- Phone: +91-XXXXXXXXXX